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Our Regular Cleaning Services

Modern open plan living room with staircase

 

 

We Clean Yours Like it’s Ours


Our Regular Weekly and Fortnightly Cleaning Services.

At Dirty Cows we pride ourselves on providing a fully managed, bespoke cleaning service tailored to your precise cleaning requirements and our weekly and fortnightly cleaning visits are our most requested service. Dirty Cows is a professional company and not an agency which finds self-employed cleaners work and we do not franchise out our cleaning services. These are very important distinctions to make when considering the right cleaning service for your home and being a company gives us complete control over the quality, consistency and reliability of our service. We have over 10 years of professional experience and research behind us and we know that there is nothing more important to a successful business than the quality of its service and the calibre of its employees.

Our Cleaning Consultations.

Before we assign a cleaner to your home we will carry out a detailed and comprehensive cleaning consultation with you at your property. In our experience the fine detail cleaning flourishes are unique to every client and every home and asking the right questions and identifying these important specifications is crucial to receiving an exceptional cleaning service. In fact we think it is so important we will not provide a cleaning service to a client without a consultation first taking place. Our Consultation Mangers are very adept at listening and identifying the fine cleaning details of your home and evening appointments are available for your convenience. You are also under no obligation to take on our services just because we have visited your home, we have a very strict company policy regarding the non-harassment of new client enquiries. This means that once your cleaning consultation is complete and we have answered all of your questions, we wait to hear from you.

Our Cleaners.

Once you have confirmed that you would like to proceed with our services we use the information gathered at your cleaning consultation to generate a bespoke cleaning schedule which is unique to you and your home. We will identify which of our ‘Exceptional Cleaners’ is the best match for your cleaning requirements and contact you to confirm a first clean visit. You will be assigned a named cleaner for the continuity and consistency of every clean and you will not be sent unfamiliar cleaners every visit. Our employees are as important as our clients and attracting the right people to our team is absolutely key to our success. Being a progressive employer is one of our primary and most valued company ethics, we recognise and reward the outstanding work and dedication of our employees and provide motivation and incentives for all of our team members.We are very proud to be the first cleaning company to offer our employees and their dependent children private healthcare and amazing company perks and privileges.

As a Dirty Cows client you can be assured that our employees have been:

Selected by our recruitments teams for their professional, reliable and organised manner.

Extensively background checked and referenced with full employment history and full disclosure police checks.

Extensively trained to clean to our trademark high standards and to keep your property safe and secure.

Comprehensively insured.

Paid a premium salary with monthly performance related bonuses and opportunities to win additional rewards, professional recognition and company bonuses as ‘Exceptional Employee of the Month.’

Uniformed with photo ID badges for additional security.

Efficient communicators who are able to speak and write an excellent standard of English.

Regularly and randomly spot checked by Quality Managers.

Our Quality Managers.

Our Quality Managers will keep in touch with you and carry out regular random spot checks at your home. The spot checks are designed to ensure that your cleaning schedule and details are up to date, that your cleaner is working in the most efficient and organised manner and performing each clean to our trademark high standards and in conjunction with your requests. It is also a very useful visit for our employees, as we can provide up to date advice on new cleaning products and practises, health safety and maintain an important line of communication with our staff. The visits also enable our Quality Managers to carry out an important employee performance checks which contributes to the ‘Exceptional Employee of the Month’ data.

Confidentiality.

All of our employees are trained to have the utmost respect for your home and your privacy and any sensitive data or paperwork that may be present in your home or work places. Our company polices relating to the protection of your privacy, confidentiality of corporate and personal information are strict and numerous and adhered to by all staff. These are important reassurances for our high profile clients where confidentially and press intrusion is an extremely important factor.

Our Service area.

Our cleaning services are based in Surrey and we advise all clients to check that we cover their area before booking a cleaning consultation. Our confirmed areas of coverage for our regular cleaning services are: Kingston Upon Thames, Richmond, Kew, Barnes, Wimbledon, Twickenham, Teddington, Surbiton, Thames Ditton, Long Ditton, Esher, Claygate, Molesey, Hampton Court, Walton on Thames, Hersham, Weybridge, Cobham, St Georges Hill….. and surrounding areas.

Rate and Contract Period.

Dirty Cows charge a set hourly rate of £16.00 Plus VAT  for our professional regular weekly and fortnightly cleaning services.

We have a minimum hourly requirement of 2 hours per visit for weekly cleans and 3 hours per visit for fortnightly cleans and require 4 weeks’ notice of cancellations of individual cleans or contracts.

If you would like us contact you regarding our regular weekly or fortnightly cleaning services please complete a new client enquiry form here.

Click here to complete our new client enquiry form

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